Privacy Policy
1. Data Controller
The party responsible for data processing on this website is:
FLUYÁE
Elena Reitinger
Germany
Email: contact@fluyae.com
2. General Information
Protecting your personal data is important to us. We handle your personal information confidentially and in accordance with applicable data protection laws and this Privacy Policy.
Personal data refers to any information that can be used to identify you personally, such as your name, email address, or IP address.
3. Information We Collect
We may collect personal information when you voluntarily provide it to us, including when you:
- Join our waitlist
- Subscribe to our newsletter
- Contact us via email or contact forms
- Place an order through our online store (once available)
The information collected may include:
- Name
- Email address
- Order and payment information
- Communication content
- Technical information such as IP address, browser type, and access times
4. How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Communicate updates about FLUYÁE and upcoming product launches
- Manage waitlist registrations and newsletter subscriptions
- Process orders and provide customer support
- Improve the performance, functionality, and security of our website
- Comply with legal obligations
5. Legal Basis for Processing
We process personal data on one or more of the following legal grounds:
- Your consent
- The performance of a contract or pre-contractual measures
- Compliance with legal obligations
- Our legitimate business interests, provided they do not override your rights and freedoms
6. Waitlist & Newsletter
If you subscribe to our waitlist or newsletter, we will use your email address to send updates about FLUYÁE, product launches, pre-orders, brand news, and related content.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
7. Hosting & Website Operations
Our website is hosted by a third-party hosting provider. Technical information such as IP addresses, browser details, and access logs may be processed to ensure the secure and reliable operation of the website.
8. Cookies
We may use cookies and similar technologies to improve user experience, analyze website performance, and provide certain website functions.
Where required by law, non-essential cookies will only be used with your consent.
9. Sharing of Information
We do not sell your personal data.
We may share information with trusted service providers who support the operation of our website and business, including hosting, email marketing, payment processing, and order fulfillment services, where necessary.
Information may also be disclosed where required by law.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
11. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a supervisory authority
12. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Last updated: May 2026